September 22, 2024
At Vanguard Club, we value your trust and are fully committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, store, and safeguard your personal information when you use our services such as Turnitin Originality & AI Checks, Canva Pro subscriptions, and other digital solutions. By using our website and services, you agree to the practices described in this policy. We value your trust and are fully committed to protecting your personal information with the highest standards of security, confidentiality, and transparency.
Information We Collect
When you use our services, we may collect certain types of information to provide you with a smooth and secure experience. This may include your name, email address, phone number, and payment details for billing and communication purposes. We also collect the files you upload for plagiarism checks or related services. These files are processed securely and are not stored in any repository. In addition, we may keep records of your transactions, such as payment confirmations and order history, as well as communication data from emails, WhatsApp messages, or social media inquiries.
How We Use Your Information
The information we collect is used only to provide and improve our services. It allows us to process your orders, deliver plagiarism reports, provide Canva Pro access, and offer customer support when needed. We may also use your contact details to communicate updates regarding your order or resolve any issues. Importantly, we do not use your personal information for marketing without your consent, nor do we share it with external parties for commercial purposes. Your files and personal data are handled only to the extent required to fulfil the service you request.
File Privacy and Confidentiality
We understand that privacy is crucial, especially when dealing with academic and professional documents. At Vanguard Club, all submitted files are processed through a non-repository Turnitin check, meaning they are not stored in Turnitin’s database or matched against future submissions. After the originality report is delivered, your uploaded file is permanently deleted from our system. Only authorized staff members handle your files, and they do so solely for the purpose of providing the requested service. We guarantee that your documents will remain private, secure, and confidential at all times.
Payment Security
We ensure that all payment transactions are carried out through secure channels. Whether you pay via bKash, Nagad, Rocket, or bank transfer, your information is protected. We do not store sensitive financial details such as account numbers or passwords. Payment data is used only at the time of transaction to verify and complete your order. This ensures that your financial details remain safe and are never misused.
Data Sharing
Your information is never sold, traded, or rented to third parties. Data is shared only when absolutely necessary, such as with trusted platforms that help process plagiarism checks, or when we are required to comply with legal obligations. Apart from these situations, all your information remains exclusively with Vanguard Club.
Your Rights
As our valued customer, you have full control over your personal information. You may request that we clarify how your data is being used, ask us to correct or update your details, or request that your files be permanently deleted once the service is completed. You may also withdraw your consent for us to use your data at any time, although this may affect our ability to provide certain services. We respect your rights and will take every step to fulfil your requests promptly.
Cookies and Website Data
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, improve site performance, and analyse visitor activity. These do not collect personal data but allow us to make your experience smoother and more convenient. You may choose to disable cookies through your browser settings, though this may limit certain website features.
Data Retention
We retain personal information only for as long as it is necessary to provide our services or comply with legal obligations. Uploaded documents are never stored beyond the completion of the requested service. Once your originality report is delivered or Canva Pro access is provided, your files and related data are permanently removed from our systems to protect your privacy.
Third-Party Links
Our website may occasionally contain links to external platforms such as Facebook, payment gateways, or partner services. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of those platforms whenever you interact with them, as they may follow different practices than ours.
Updates to this Policy
Vanguard Club may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any changes will be published on this page, along with a revised “Last Updated” date so that you always remain informed. We encourage you to review this policy periodically to stay up to date with how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. You can reach us via email at info.vanguard.club@gmail.com, on WhatsApp at +880 1999 66 04 04, or through our official Facebook page Virtual Vanguard.
At Vanguard Club, your privacy is our priority. We are committed to handling your personal data and documents with the highest level of security, confidentiality, and transparency so that you can use our services with complete confidence.